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Frequently Asked Questions
- 01We offer professional real estate photography, iGuide 3D tours and floor plans, videography, and drone services.
- 02We are based in Kelowna, BC, and proudly serve the entire Okanagan Valley — including Lake Country, Vernon, West Kelowna, Peachland, Summerland, and Penticton.
- 03We primarily work with real estate agents, brokerages, builders, and homeowners preparing to sell.
- 04No, as long as we have access to the property, you don’t need to be there.
- 05It depends on the size of the property. Photography usually takes 30–90 minutes. Adding iGuide or video may extend the time.
- 06Just fill out our booking form, send us a message, or give us a call — we’ll take care of the rest.
- 07We recommend booking at least 2–3 days in advance, especially during busy seasons.
- 08The property should be clean, decluttered, and ready for showing. We can provide a prep checklist upon request.
- 09Yes, evening and weekend shoots are available upon request.
- 10We offer free rescheduling for poor weather. Alternatively, we can shoot the interiors and return later for drone or exterior shots. Upon request, we can also adjust or enhance the weather in photos during the editing process — for example, replacing grey skies with blue.
- 11Yes! Our editing team handles full image processing — from HDR blending to sky replacement and even seasonal adjustments if needed.
- 12Depending on the size of the property, you’ll typically receive 20–50 high-quality images.
- 13Standard delivery is within 24 hours, but same-day delivery may be available upon request.
- 14iGuide provides an interactive 3D tour, floor plans, and accurate square footage measurements.
- 15Yes, iGuide data meets MLS standards and is suitable for listings.
- 16Typically within 24–48 hours after the shoot.
- 17Yes, you'll receive both a public link and an embed code for websites, MLS, and social media.
- 18Yes, we can exclude specific rooms or areas from the final tour upon request.
- 19We create cinematic walkthroughs, drone footage, vertical videos for social media, and more.
- 20Of course. We can add your logo, contact info, and custom intro/outro branding.
- 21Yes, weather permitting, we use drones for stunning aerial footage.
- 22Yes, we can include background music, voiceovers, or captions depending on your needs.
- 23Videos are typically delivered within 2–3 business days after filming.
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